Send us your property name and we will look at your actual listings, your Google profile, and your rates across channels. You get back a plain list of what is costing you bookings, and what to fix first. No charge, no obligation to buy anything.
Usually back within 2 working days
What we look at
We check the things that quietly cost bookings. Most of these are invisible from inside your own extranet, which is why they go unnoticed for months.
Your OTA listings
Photo count, order, and whether the first image is doing its job
Description quality, and whether it reads like a listing or like filler
Amenities left unticked that guests filter by
Rate plans set up, or only one plan carrying everything
Cancellation policy, and whether it matches what you actually do
Review response rate, which affects ranking on most platforms
Your Google Business Profile
Whether it is claimed, or sitting unclaimed with wrong details
Name, address and phone matching what your OTA listings say
Photos and category, which decide whether you show in local search
Booking links, and whether Google can send enquiries to you at all
Your website and direct path
Whether you have a website, and whether it loads on a phone
How a guest who knows your name would actually reach you directly
What happens to an enquiry once someone sends one
Your rates across channels
Rate parity, meaning whether the same room shows different prices on different platforms
Where you sit against comparable properties nearby
Whether a discount programme is quietly undercutting your other channels
How it works
You send us your property name and city on WhatsApp. Links to your OTA listings help but are not essential, we can find them.
We look at your listings ourselves. This is a person checking your actual pages, not an automated score.
You get a written summary on WhatsApp: what is working, what is costing you bookings, and the order we would fix it in.
What happens next is up to you. Most of what we find is fixable by you or your team without paying anyone. If you would rather we did it, we will tell you what that costs. If you would rather not, the audit is still yours to act on.
Why we do this for free
Two reasons, and neither is complicated.
The first is that we would rather show you what we know than tell you about it. If the audit is useful you will remember where it came from, and if you later need your listings set up properly or a website built, you will already know whether we are worth talking to.
The second is that it saves both of us time. By the time we have looked at your listings we know whether you need help at all, and you know whether we understood your property. That is a better starting point than a sales call.
We do these by hand, so there is a limit to how many we can take on in a week. If we are backed up we will tell you rather than send you something rushed.
Frequently Asked Questions
It is free and there is no obligation. We look at your listings and send you what we find. If the fixes are things you can do yourself, we will say so rather than pretend you need us. We offer paid services and you are welcome to ignore them.
Usually two working days. We do these by hand rather than running an automated scan, so it depends on how many are in the queue. If it is going to take longer we will tell you when you send the request.
Your property name and city is enough to start. Links to your MakeMyTrip, Booking.com or Agoda listings speed it up, and your website address if you have one. You do not need to give us extranet access or any passwords, and we would not ask for them.
Yes, though it becomes a different conversation. We would look at your Google presence and what you have online today, and tell you which platforms make sense for your property type and location before you commit to any of them.
Both. Homestays, villas, serviced apartments and vacation rentals all have the same problems, though on different platforms. If you are listed on Airbnb rather than MakeMyTrip we will look at Airbnb.
We will tell you what we found and what it would cost if you wanted us to fix it. If you say no, that is the end of it. We are not going to chase you.
Send us your property name
Tell us what your property is called and where it is. We will take it from there and come back to you with what we find.